Home » Cerberus Helpdesk - Cerb4 Fix Branch » Issues

Is you don't have the Take option all tickets get assigned to nobody.

Submitted by rmiddle on Mon, 2010-02-08 09:47
Project:Cerberus Helpdesk - Cerb4 Fix Branch
Version:4.3.X.1.2.20100214
Component:Code
Category:bug report
Priority:normal
Assigned:rmiddle
Status:fixed
Description

When I update a ticket, the system automatically re-assigns the ticket to Anybody; therefore, I lose the ticket out of my queue.

#1

Submitted by rmiddle on Sun, 2010-02-14 20:11.
Version:4.3.X.1.1.20100204» 4.3.X.1.2.20100214

#2

Submitted by rmiddle on Sun, 2011-01-16 16:02.

I removed the patch resolving the issue.

Thanks
Robert

#3

Submitted by rmiddle on Sun, 2011-01-16 16:03.
Status:active» fixed

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