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[CHD-1578] [Ticket] Replace hardcoded ticket status default with a configuireable one.

Submitted by rmiddle on Sun, 2010-01-31 22:48
In Fix Branch: 
Yes
Jira
Jira Issue: 
CHD-1578
Jira Status: 
No Status Yet
GitHub Branches
Cerberus 4: 
http://github.com/rmiddle/cerb4/tree/jira/chd-1578
Cerberus 5: 
http://github.com/rmiddle/cerb5/tree/jira/chd-1578

This has been a long standing feature request to add a user configurable default status on ticket reply's, open tickets, send mail. Attached is a patch that does the following.

1) It adds a config screen to set-up site wide defaults for reply to a ticket, open ticket, send mail. Defaults to wait for reply the current default.
2) Group wide setting for reply to a ticket. Default to use site wide setting.
3) Added template support for these settings.
4) All added text is translatable.

AttachmentSize
cerb4-chd-1578.patch20.83 KB
cerb5-chd-1578_2.patch21.28 KB

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